Privacy Policy

This Privacy Policy explains what information Map Banwao (“we”, “us”, “our”) collects when you use mapbanwao.com, how we use it, and what choices you have. We are an architecture firm based in Lucknow, Uttar Pradesh, India.

By using this website, you agree to the practices described here. If you don’t agree, please don’t use the site.

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1. Information We Collect

Information you give us When you fill in our consultation form, message us on WhatsApp, call us, or email us, you may share:

• Your name and phone number
• Your email address
• Details about your project, such as the service you need, your timeline, your budget range, and plot size or location
• Any documents or photos you choose to send us, such as plot papers or existing drawings

Information collected automatically When you browse the site, we may collect basic technical data, including:

• Your IP address, browser type, and device type
• The pages you visited and how long you stayed
• The website or ad that brought you here

This data is collected through cookies and analytics tools (see Section 4).

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2. How We Use Your Information

We use your information to:

• Reply to your inquiries and arrange consultations
• Prepare design proposals, quotes, and cost estimates
• Deliver the architecture services you hire us for
• Improve the website and understand which pages and services people find useful
• Show you relevant ads, if you’ve visited our site and we run remarketing campaigns
• Meet legal or accounting requirements

We do not sell your personal information. We do not use it for anything unrelated to the reasons above.

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3. How Your Form Details Are Sent

Our consultation form works through WhatsApp. When you tap Get Free Consultation, the details you selected (service, timeline, budget range) are placed into a pre-written WhatsApp message to our business number. You choose whether to send it.

Once the message is sent, it is handled by WhatsApp under WhatsApp’s own terms and privacy policy. Please read those if you’d like to know how WhatsApp treats your messages.

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4. Cookies And Tracking Tools

Cookies are small files stored on your device that help a website work and help us understand how it’s used. We may use:

• Necessary cookies so the site loads and works properly
• Analytics cookies (for example, Google Analytics) to see how visitors use the site
• Advertising cookies (for example, Google Ads) to measure ad results and show relevant ads

You can block or delete cookies in your browser settings. If you do, some parts of the site may not work as expected.

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5. Who We Share Information With

We only share your information when there’s a clear reason to:

• Service providers who help us run the site and communicate with you, such as our web hosting company, analytics provider, and messaging platforms
• Professionals we work with on your project, such as structural engineers or contractors, and only when you’ve agreed to it and only what they need
• Authorities, if the law requires us to

We ask anyone we share data with to keep it secure and use it only for the purpose we shared it for.

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6. How Long We Keep Your Information

We keep your information only as long as we need it for the purposes above. For inquiries that don’t turn into projects, we may delete the details after a reasonable period. For completed projects, we keep records for as long as needed for our work, our accounts, and legal requirements.

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7. How We Protect Your Information

We take reasonable steps to keep your information safe, including using a secure (HTTPS) connection on this website and limiting who can access it. No website or app can promise complete security, so we can’t guarantee that information sent over the internet will never be accessed by others.

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8. Your Rights And Choices

Under India’s Digital Personal Data Protection Act, 2023, and other applicable laws, you may have the right to:

• Ask what personal information we hold about you
• Ask us to correct information that is wrong or out of date
• Ask us to delete your information, unless we need to keep it for legal reasons
• Withdraw your consent to us using your information
• Raise a complaint if you feel your information has been mishandled

To use any of these rights, contact us using the details in Section 11. We’ll reply within a reasonable time.

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9. Links To Other Websites

This site may link to other websites, such as Google Maps or social media pages. We don’t control those sites and aren’t responsible for their privacy practices. Please read their policies before sharing your information.

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10. Children’s Privacy

Our website and services are meant for adults planning to build or renovate a property. We don’t knowingly collect information from anyone under 18. If you think a child has shared their details with us, contact us and we’ll delete them.

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11. Contact Us

If you have questions about this policy or want to use your rights, reach out:

Email: mapbanwao@gmail.com

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12. Changes To This Policy

We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. Please check back now and then to stay informed.